training theek tha, par repeated thoda zyada hua
Jab main training mein gaya tha, toh maine expect kiya tha ki sab kuch jaldi clear ho jayega aur zyada wait nahi karna padega. Par jo onboarding process tha, usmein kaafi baar repetition hui, jaise ki kuch cheezein baar baar samjhani padi, aur wait bhi hua jab main doubts clear karne ki koshish kar raha tha. Mujhe laga tha ki main jaldi se system ke saath comfort level achieve kar loonga, par kabhi kabhi training mein wo flow nahi tha. Lekin overall, training material kaafi acha tha aur system samajhne mein madad kiya. Dialer aur database ko use karne mein basic cheezein main jaldi samajh gaya tha, par kuch steps aise the jinmein mujhe thoda zyada samay laga taaki main confident feel karun. Support team ne kabhi kabhi wait kam karne ki koshish ki lekin phir bhi kabhi kabhi repetition unavoidable thi. Mujhe lagta hai ki thoda aur streamlining hona chahiye onboarding ke step mein taaki har baar baar baar explain na karna pade, fir bhi jo main expect kar raha tha usse thoda alag tha par overall experience theek tha.