Training theek tha par expectations match nahi hui: accha aur bura dono sides
Maine training aur onboarding se pehle kuch khaas expectations banaayi thi jo poori nahi hui. Training jo di gayi thi usme software ke basic features cover ho gaye, aur dialer aur database ke use ke bare mein bhi thoda bahut sikhaya gaya. Par mujhe laga tha ki zyada personalized guidance milegi, jaise ki real-time practice calls aur step-by-step walkthroughs, lekin wo itni extensive nahi thi. Onboarding flow kaafi generic tha aur zahir tha ki thoda rushed hua hai; mujhe samajhna tha ki thoda detail mein jaakar cheezein samjhai jaati, toh zyada help milti. Calling tools ache se kaam karte hain, aur automatic updates ne software ko up-to-date rakha hai, jo positive raha. Invoicing aur payment process straightforward tha, ismein koi dikkat nahi aayi. Support system ki quality mixed lagi; kabhi phone pe response acha tha, toh kabhi thoda frustrated feel hua jab mera issue baar-baar repeat karna pada. Overall, main keh sakti hoon ki training mein acchi cheezein thi but expectations ke hisaab se thoda gap bhi tha jo disappointed karne wala tha. Mujhe lagta hai ki agar training mein zyada practical aur tailored assistance hoti, toh meri experience zyada behtar hoti.