Training theek hai but kuch jagah slow tha response
Training aur onboarding ka experience mila jula tha. Jo log help kar rahe the, unka response generally acha tha lekin kabhi kabhi thoda slow bhi tha. Matlab main expect nahi kartaa tha ki time pe reply milega har baar, par thoda jaldi hota toh better raha. Training material samajhne mein asaan tha aur call tools ko setup karna bhi straightforward tha. Dialer ka use karne mein koi badi dikkat nahi hui. Database feature bhi kaafi useful tha mera daily workflow ke liye, specially jab main multiple contacts manage kar raha tha. Overall onboarding acchi thi, par agar response time thoda better hota toh main zyada satisfied hota. Support team ne bharosa dilaya ki help milti rahegi jab tak main fully comfortable nahi ho jaata system ke saath, which was reassuring. So, dono achhe aur bade points ke sath, thode kamzor edges bhi the.