Training tha theek, par agle baar shayad thodi madad chahunga
Overall, experience training and onboarding ka thoda mix tha. Pehle din sign-up process simple tha, tujhe apne database ko integrate karna padta hai jo ki theek raha, par kabhi kabhi dialer tools samajhne mein time lagta tha. Training sessions systematically chalaye gaye jo accha tha, par unmein kuch cheeze itni clearly explain nahi thin ki main bina help ke aage badh jaun. Automatic updates time-to-time aate rahe, to software ka flow thoda break hota tha kabhi kabhi. Support team se baat ki thi emergency mein, response average tha aur madad achhi thi, par pure training ke dauran follow-up kaafi kam mila. Payment aur invoicing process clear tha aur smooth chala, usme koi dikkat nahi hui. Agar dusri baar mujhe onboarding karna pade, toh main thoda zyada telephonic support lu aur shayad kisi technical help ke liye call karunga taaki smooth transition ho. Point yeh hai ki initial experience fine tha, par perfect nahi, toh main agle session mein thoda zyada assistance expect karunga.