Training tha clear, par explanation bilkul alag expect kiya tha
Mujhe laga tha ki training ka process bahut straightforward aur easy to samajhne wala hoga, par actual mein jyada complicated lagta tha. Jo explanations diye gaye, wo mere liye clear nahi the. Bahut basic ho ke aise lag raha tha jaise har step ko alag se boli ja rahi ho jabki mujhe lagta tha ki workflow thoda logically samjhaya jayega. Onboarding mein bhi clear guidance ki jagah adhura material mila, is wajah se mujhe kai baar apne hisaab se hi samajhna pada aur trial-error karna pada. Jo short demo diye the software ke, wo thik-thak the, usmein clarity bhi thi, par overall training aur onboarding ke liye woh kafi nahi tha meri expectations puri karne ke liye. Dialer aur database features ke baare mein bhi adhik detailed bataya jata toh acha hota. Automatic updates aur payment process theek chal rahe the, wo ek acha point tha. Lekin main khudse zyada samajh kar kaam karna pada, jo mujhe pasand nahi aaya. Support bhi thoda slow tha kabhi-kabhi jab queries puchhi.