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WFHI review

Training tha achha but kuch jagah missing bhi tha

4 out of 54 of 5Verified purchaseTraining and onboarding

Training tha achha but kuch jagah missing bhi tha

Mujhe lagta hai ki jo onboarding and training ka experience maine aapke software ke saath kiya, woh mere pehle ke software se kafi different tha. Pehle maine jis system ko use kiya tha, woh thoda zyada basic tha, but yahan training sessions kaafi comprehensive the, matlab they covered a wide range of features including calling tools and database. Lekin kabhi-kabhi mujhe woh training thodi long lagti thi, aur sticky points pe clarity miss ho jati thi, jaise ki dialer ka advanced use karna. Onboarding flow mein ease to tha; sign-up se start karke software access, payment and invoice generation sab acha smoothly hua. Automatic updates ne bhi feature set ko better banaya, par mujhe lagta hai ki guided tutorials thode aur interactive hote to baat aur clear ho jati. Compared to mera pehle ka experience, yeh zyada detailed tha, par thodi over-complexity bhi thi kabhi-kabhi. Par haan, support team ki telephonic help prompt aur useful rahi, jo har confusion ko clear karti thi weekly basis pe. Overall, main kahunga ki training kaafi promising thi but thoda aur polish ki zarurat thi for making it really user-friendly.

Chaitanya VenkatesanPuducherry, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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