Training tha acha, thoda confusing labels bhi the
Maine jo training aur onboarding process follow kiya, usme overall experience achha tha, par kuch labels aur wording mujhe thodi confusing lagi. Jab main pehle time dashboard pe gayi, toh har section ki labeling thodi generic thi, jaise ki 'Calls' aur 'Database' options clear nahi the ki exact kya expect karna hai. Training ke modules stepwise diye gaye they, lekin kabhi kabhi instructions mein clear explanation kami thi jis wajah se mujhe thoda rukna pada samajhne ke liye. Lekin jese jese maine process aage badhaya, software features samajh mein aane lage, aur dialer features ka use karna easy ho gaya. Signup aur invoicing process bhi generally straight forward tha, par payment portal pe kuch terms pehle mujhe samajhne mein thoda time laga. Support se jab phone pe baat ki toh unhone har chiz dhiraj se samjhayi, jis se overall experience better hua. Agar labels thoda aur specific hote, toh naye users ko confusion kam hota. Bas training mein thoda aur user-centric wording ki zarurat hai, baaki software functionality sahi kaam karti hai. Main apne doston ko batane jaaun toh main kahungi training theek hai par thoda extra dhyan labels pe dena chahiye taaki process aur bhi smooth lage.