Training surprised me on what was covered and what wasn’t
I was expecting the WFHI training and onboarding to be pretty straightforward and cover everything I needed to start using the software right away. At first, some of it did really seem to match what I imagined, especially the initial walkthrough of the dashboard and calling tools. However, as I went deeper, I realized the training didn’t fully prepare me for some of the more specific features like the database integration and the update cycles. It felt like the onboarding was a bit generic in some areas and didn’t dive into nuances that could've helped me avoid confusion later. On the plus side, the training did explain the invoicing and payment process clearly, which made that part easier to handle. Overall, I found myself needing to figure out some stuff on my own post-training, which was a bit disappointing but somewhat expected. So, the experience was mixed; I appreciate the parts that worked but wish it had matched my expectations more closely.