Training support was slow, could be more responsive

Training support was slow, could be more responsive

The responsiveness from the training support team during onboarding was not consistent. At times, it took quite some time to get answers to simple questions, which slowed down the learning process. Although the training content was generally good, the lack of prompt replies made it harder to stay on track. I believe more timely communication would have improved the experience significantly. Something was definitely missing in the way queries were handled, and that affected how confidently I could proceed with the software and tools. Better support during these initial stages would certainly make a big difference.