Training support was lacking when issues came up
The initial training was structured and covered the basics well, which I appreciated. However, I encountered some trouble during the onboarding process when executing certain workflow steps, and I found the recovery options a bit lacking. The program didn't guide me effectively when something went wrong, which slowed down my progress noticeably. That said, the online materials themselves were fine and detailed enough to follow under normal conditions. I also noticed the software interface had some inconsistencies that made it confusing in a few places, but I admit overall setup was okay after a bit of trial and error. My main disappointment was really how little support was provided when an unexpected glitch occurred, as this disrupted my learning continuity. If the handling of errors and problems improved, it would make a big impact on the overall onboarding and training experience, which could be much more reliable then.