Training support was helpful, took some effort to get used to
The training provided by WFHI was reasonably responsive. Whenever I had questions about using the calling tools or database features, someone would get back to me within a day or so, which was okay for my pace. It wasn’t instant, but the wait was never frustrating. It did take a bit of effort on my side to follow up at times because the replies were clear but not always deeply detailed. I got the sense that they were trying to help without making things overcomplicated, which I appreciated. Overall, it required some persistence to get the information I needed, but the support team did respond fairly well to make sure I could move ahead. The onboarding felt manageable thanks to their consistent responses, though it wasn’t a completely hands-free process.