Training support thi theek but onboarding mein kuch mushkil hui
Overall, I would say that the training support from WFHI went kaafi achha and the dialer tool worked smoothly once I got it running. Lekin mujhe lagta hai onboarding ke kuch parts thoda unclear the, jahan mujhe apne aap solve karna pada, especially with database setup and invoicing interface. Telephonic support was present but sometimes the waiting time was thoda zyada and not every question ka detailed answer mil paya during the call. Main samajh rahi thi ki shayad because of workload or communication gaps. However, once I completed the onboarding on my own, baad mein sab steps kaafi clear lage and automatic updates bhi smoothly implement ho gaye. So, I appreciated ki main eventually kaafi kuch samajh payi and the software did deliver on several fronts, but thoda extra effort meri taraf se laga compared to expectation. This mix makes main 3 stars dena fair.