Training support tha lekin response time bahut slow tha
Main WFHI ka training aur onboarding lene ki koshish kar rahi thi, but mujhe laga ki jo support mila woh expected level tak responsive nahi tha. Jab bhi training setup ke dauran main kisi problem ke baare mein puchti, toh jawaab aane mein bohot zyada time lagta, jaise ki main unke liye urgent nahi thi. Ye delay mujhe kaafi frustrated karta tha kyunki main un tools ko jaldi se operate karne ki soch rahi thi. Training content ko samajhna straightforward tha lekin agar koi clarification chahiye hoti, toh wo turant nahi milti thi. Dialer aur database features achhe hain, par onboarding mein yeh slow responses mera kaam delay karte rahe. Payment aur invoice process ko lekar koi dikkat nahi thi. Overall, training ka jo main maksad thi, vo pura nahi ho paya kyunki main timely help nahi le payi; yeh ek ahem cheez thi jo mujhe disappointed karti hai.