Training support ne help nahi kiya, disappointed hoon
Training ke dauraan mujhe laga ki main ko support staff ko call karna padega jab bhi koi issue aaye because main technical background se nahi hoon. Lekin jab maine call kiya, toh response slow thi, aur jab baat hui bhi toh mere doubts ko clearly address nahi kiya gaya. Onboarding steps bhi second time mujhe samajhni padi khud se, kyunki guiding documentation sufficient nahi thi. Dialer aur calling tools ke functions expected tarah se kaam nahi kar rahe the. Mujhe lagta hai koi urgent update ya bug fix kaafi der se release hua. Database feature bhi thoda confusing laga bina proper explanation ke. Overall, main disappointed hoon is experience se, kyunki expectation thi ki prompt aur helpful support milega. Fast and clear communication ke bina ye process kaafi frustrating raha and main strongly feel karta hoon ki is aspect ko improve karna zaroori hai.