Training support mein ek cheez acchi thi
Training aur onboarding ke dauraan mujhe lagta hai ki jo log help kar rahe the, woh jyada responsive nahi the. Kuch queries maine bheji thi, unka jawaab milne mein kaafi der ho gayi aur kabhi kabhi toh follow-up karna pada. Lekin ek baat jo achi lagi woh ye thi ki jab finally unhone respond kiya, toh jawab detail mein mila aur meri samasya ko samajhne ki koshish ki gayi. Training materials mein kuch useful cheezein thi, lekin overall communication thoda slow tha, jiski wajah se onboarding ka process mera zyada smooth nahi raha. Dialer aur software features theek the, par iska fayda uthana mushkil hua jab log support mein slow the. Payment aur invoicing process se to mujhe koi dikkat nahi hui, woh clear thi. Bahut zyada expectations nahi rakhti thi main, isliye 2 star dena sahi lagta hai kyunki ek chiz acchi bhi thi.