Training suited daily use well but occasional glitches did slow me down
Starting with the onboarding, the training seemed fine for the first few days. The software handled automatic updates every morning which helped keep things current without my intervention. Using the dialer and database features became easier as the days passed, and the daily telephonic support was available when needed, though sometimes with a delay. The training material covered the basics well and the onboarding process got me started efficiently. However, on some days the calling tools didn't register calls properly, causing confusion and some lost time. Also, the way the database synced with the dialer was not always smooth, which required some manual steps to correct the information flow. Despite these hiccups, the software did do the main job it was built for and I was able to carry out remote workflows reasonably well. While not perfect day to day, overall I found the training and onboarding sufficient to get work done with manageable issues alongside the good.