Training struggled with handling software bugs
I was hoping the training and onboarding would help me solve issues if anything went wrong, but I found that wasn’t quite the case. During setup, some features of the dialer weren’t working as I expected, and when I reached out for help, the responses felt slow and not very effective. The training materials didn’t cover these specific glitches, so I was left trying to figure out workarounds on my own. Telephonic support took some time to acknowledge the bugs, but they didn’t offer much in the way of solutions at first. Payment and invoicing were smooth, but that didn’t compensate for the frustration caused by unresolved software problems. It made me question how well-equipped the onboarding process is for unexpected issues. Overall, I feel that the handling of things going wrong was a weak point in my experience.