Training steps were okay but took longer than expected
My experience with the training and onboarding process was mixed. The steps themselves were mostly sensible, covering the essential features like the dialer, database management, and tools overview. However, the order wasn't quite perfect; sometimes I felt I was waiting on completing one module before moving on, which slowed things down. The onboarding took longer than I'd anticipated. I appreciated that the invoicing and payment process was integrated thoughtfully into the training, but it added to the time required upfront. Although telephonic support was available when I needed it, the need to check in multiple times for clarification around signing up and using the software occasionally disrupted my flow. Automatic updates did not majorly interrupt progress, but they did require me to pause and sometimes revisit current tasks to adjust. Overall, while each step was useful, the time investment was higher than I expected, mainly because of slight inefficiencies in sequencing. I still found the process worthwhile, but if they reworked the step order, it could shave off a few hours. I suspect many users, like me, could feel similarly about the overall experience pacing.