Training steps were okay but I’d reconsider doing it again
The training sessions organized by WFHI started off on a good note, providing insights into the software's core functions such as managing remote workflows and using the dialer tool. The initial steps made sense as I moved from basic setup to advanced features. However, the sequence of some modules felt a bit shuffled. For example, I had to learn about automatic updates before fully understanding how to customize the database, which made parts confusing. It wasn’t a big deal but slowed me down. On the bright side, the onboarding process itself was smooth — I didn’t face technical glitches, and the support calls were timely. I liked how the training combined video lessons with hands-on tasks, which helped reinforce what I was learning. Even so, I’m unsure if I would go through the entire training program again without a refined order that builds knowledge more logically. It was fine this time, and partly helpful, but next time I might want to do a refresher that’s more focused on the features I use daily rather than everything all at once.