Training steps were logical but a key introduction was missing

Training steps were logical but a key introduction was missing

The training and onboarding process followed a generally sensible order, starting with the basic software navigation and moving up to the dialer and database features sequentially. It made understanding easier as each section built on the previous one. However, I think the program could improve by including a clearer initial overview of how all parts connect before deep diving into each one. This would help set expectations and eliminate the occasional confusion I faced juggling between training modules and the software interface. On balance, the flow did let me reach useful progress, though placing the overview near the start would have made the journey smoother.