3 out of 53 of 5Verified purchaseTraining and onboarding
Training steps were a bit of a mixed bag
When I started the onboarding and training, some parts felt logically sequenced while others threw me off a little. For example, the dialer tutorial came before the complete database setup, which made practical application tricky at times. The software updates were explained mid-training, which was useful, but it somewhat broke the flow. Despite these hiccups, the telephonic support helped clarify things whenever confusion arose. I ended up appreciating the parts where steps built on one another, though the disjointed sections frustrated me mildly. If I were telling a friend, I'd say it was helpful but with a couple of jumps that I had to figure out myself.