Training steps theek the, par thoda aur logical sequence chahiye tha
Jab maine WFHI ka training aur onboarding start kiya, toh pehle mujhe basics ke baare mein sikhaya gaya jo ki accha tha. Uske baad calling tools aur dialer ka practical demonstration mila, jo mujhe initially confusing laga kyunki software ke kuch features ko samajhne ke liye mujhe baar-baar manual padhna pada. Onboarding ke dauran database management ka phase tha, jo thoda late aaya jabki main chahti thi ki database feature training pehle ho jaye taaki calling workflow samajhna aasan ho. Lekin overall joh training modules the, woh informative the aur mujhe step-wise samjhaya gaya ki kaise apna account setup karna hai, call logs maintain karna hai, aur automatic updates ko kaise manage karna hai. Lekin thoda aur logically aur user-friendly sequence banana chahiye tha taaki naye users ko jyada asani ho. Training ki duration bhi thodi lambi thi, main shayad thoda adapted jaldi karti agar flow clear hota. Fir bhi, mujhe laga ki bahut saari knowledge useful thi, bas thoda arrangement better ho toh aur bhi achha hoga.