Training steps mostly sensible, but database tutorial stood out

Training steps mostly sensible, but database tutorial stood out

When it comes to the order of the training and onboarding, most of the steps were arranged logically. Starting with the sign-up and payment process was necessary and was handled smoothly. The training on the calling tools and especially the dialer came next and was comprehensive. However, what really stood out was the session on the database feature—though useful, it felt a bit out of place timing-wise and could be intimidating due to its complexity. The automatic updates meant the software kept improving while I learned, which was helpful but sometimes threw me off with sudden interface changes. Telephonic support was accessible and patient, so overall the process did do its job, even if a few steps could be sequenced better for clarity.