Training steps mostly good, but one part really stood out
The way the training and onboarding steps were laid out mostly felt logical and easy to follow. I liked starting with the basic software interface and then gradually moving into the calling tools and database features. It made the whole process feel manageable rather than overwhelming. One thing that I felt really stood out was how well the training explained using the dialer for real call scenarios. That part felt especially practical and gave me more confidence to proceed. However, there were moments when I thought that the automatic update explanations could have been clearer or given earlier to avoid some confusion in workflow changes. Still, the telephonic support was handy for clarifications during onboarding which balanced that out. The invoicing and payment steps also fell into place well which helped me keep track of what was going on. All in all, the training sequence made sense with one standout piece I found very useful.