2 out of 52 of 5Verified customerTraining and onboarding
Training steps bilkul alag, expectations thodi confuse ho gayi
Main soch rahi thi ke onboarding aur training ka sequence zyada logical hoga, jaise database feature samajhna pehle, phir call tools pe aana. Lekin jo flow bana tha, us mein pehle dialer aur calling tools ke baare mein start hua, jo mera kaam karne ke liye itna important nahi tha initially. Yeh thoda ulta lag raha tha. Training material thoda scattered tha, mujhe lagta tha ki ek clear order hona chahiye. Haan, jo telephonic support tha, wo theek tha, jahan tak call quality ka sawaal hai, accha tha. Lekin iska koi clear roadmap nahi mila mujhe training ke dauran, jo frustrating ho sakta hai beginners ke liye.