Training started well but took way too long to really get going
I was initially hopeful after signing up for the WFHI training, since the sign-up and invoicing steps went smoothly and without hassle. However, getting to the point where I felt comfortable using the software took much longer than I expected. The training sessions dragged on and did not make the onboarding process clear enough for someone keen to get started quickly. Compounding this was the dialer and database setup, which felt complicated and required multiple attempts before understanding the workflow. Despite follow-ups and trying to use telephonic support, the pace at which I could grasp even the basic features was slow. This delay was quite frustrating because it slowed down everything I intended to accomplish remotely, and I couldn’t rely on the automatic updates or guidance to help speed things up. I had hoped for a more streamlined and faster start, but that was not the case. The long waiting time and complex steps made the overall experience disappointing, and I struggled to reach a productive level of use within a reasonable timeframe, which was really the main drawback for me.