3 out of 53 of 5Verified customerTraining and onboarding
Training started well but some steps felt out of order
The onboarding sequence began logically with introductions to the dashboard and database, which made initial sense and helped me understand the structure. However, there was one moment where I felt a bit lost because the training jumped directly into advanced dialer settings without ample explanation beforehand. That break in flow caught me off guard, making me pause to look up some glossary terms. Aside from this hiccup, the rest of the software and calling tools introduction blended fairly well, and automatic updates were handled seamlessly in the background throughout the week. All in all, I found the process mostly smooth but wished the sequence aligned better at that particular point.