Training started well but got disappointing
When I began the onboarding, the initial welcome session was quite clear and helped me navigate the software basics. However, as the training progressed, I felt the content didn’t match what was promised in the materials beforehand. For example, I was expecting more guided examples of using the call dialer integrated with the database, but instead it was often vague or superficial. I regret that the follow-up sessions lacked detail, leaving me rather confused about advanced features. I did appreciate the brief Q&A segment during the live session which helped clarify a couple of points. Yet overall, the training felt patchy and didn’t fully prepare me for the workflows I anticipated. The onboarding platform itself was straightforward to use, but the discrepancy between expectations and delivery on the training was a disappointment for me.