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WFHI review

Training started well but getting fully going took time

3 out of 53 of 5Verified purchaseTraining and onboarding

Training started well but getting fully going took time

Initially, the training was helpful and I appreciated the clear instructions and step-by-step guides provided. It made the start seem straightforward and I felt optimistic about using the software. However, as I progressed, I realized that getting fully up to speed took longer than I had anticipated. Some features, especially the database and calling tools, were not as intuitive as I had hoped, meaning I had to spend extra time figuring out their specifics. This made the overall onboarding feel a bit drawn out. I wasn’t always sure if I was doing things correctly or efficiently, which added to my hesitation. Support was available, but I sometimes felt I had to wait or explain my situation multiple times before getting detailed help. So while the start was promising, the full process to feel comfortable was a bigger commitment than expected. Still, I believe with more ongoing use it will become easier.

Esha AcharyaMizoram, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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