training started okay but then i lost track completely
I thought at first the training and onboarding would click quickly, but it didn’t really happen that way. The initial part was okay, where I got a basic overview of the calling tools and how the dialer works, so I felt a little hopeful. But as soon as we moved into database features and the software updates, I started to feel lost. The explanations were not very clear, and the pace seemed a bit rushed for me. I tried reaching out to telephonic support to better understand, but the replies were somewhat generic and didn’t specifically address my confusion. The payment and sign-up were smooth as expected, but the training part definitely took me longer to get ready with the software than I wanted. I still don’t feel entirely comfortable using all the functions, which means that moment where it all clicks hasn’t arrived yet.