Training stable but inconsistent day to day
Onboarding started smoothly but as days passed the training software behavior was unpredictable. Some days the calling tools worked fine but sometimes they lagged or disconnected. The database feature would show errors randomly, making it frustrating to manage contacts reliably. Updates were automatic but rarely explained what they changed, leaving me guessing about new functions or fixes. Telephonic support was available but not always helpful, sometimes just repeating instructions from the user manuals without deeper insight. Payment and invoicing were clear and consistent, which was good. So overall, there was a mix of good and bad – the basics were in place but the day-to-day experience was far from flawless and needs improvement to maintain trust long term.