Training: some good, but mostly not what I expected

Training: some good, but mostly not what I expected

I approached the training expecting it would cover the main tools thoroughly, but it only partially did. The dialer training was helpful and pretty clear, which was the good part. Unfortunately, the onboarding missed to explain the database feature well, and the automatic updates were not mentioned in detail, which I found frustrating. The support team was polite on calls but slow to assist in real situations. Overall, I felt the training didn't fully prepare me for day-to-day use, leaving me to learn a lot on my own. So while there were useful elements, much was missing compared to what I anticipated before signing up.