Training solid at first but didn’t fully meet my expectations
When I signed up, I expected a very guided experience throughout the onboarding, with clear step-by-step training covering all aspects of remote workflow management. The first few sessions were indeed well-structured and informative, especially around how to use the dialer and calling tools. But as I progressed to more advanced parts like managing the database feature and automated updates, the instructions became vague. It felt like I was left on my own to figure out certain segments, which was frustrating. I did appreciate the basic materials for invoicing and payment processes – those were straightforward and met my expectations. However, the gap in training depth meant I couldn’t fully utilize the software efficiently right away, which was disappointing.