Training shuru karne mein kaafi effort laga, support slow tha
Maine training aur onboarding ke liye start kiya par mujhe laga ki support team utni responsive nahi thi jitni ummeed thi. Jab main koi problem face kar raha tha jaise training modules ko samajhne mein, to response aane mein der ho jati thi aur baar baar follow up karna padta tha. Documentation thi par woh bhi clarify nahi karti thi har cheez ko, isliye main kaafi baar confused raha ki next step kya hoga. Maana ki unhone steps ko thoda structured banaya tha, par jab main unse baat karta to lagta tha ki wo busy hain ya phir kisi aur call mein hain. Onboarding ka process mere liye stressful raha kyunki main ready tha jaldi se start karne ke liye, par delays ki wajah se mera time waste hua. Jo training content mila wo sach mein relevant tha, lekin communication kaafi weak tha, is wajah se mai utna efficient nahi ho paaya jitna ho sakta tha. Agar support thoda better handling karta, to shayad training experience thoda smooth hota.