Training showed the strength in call workflow but onboarding was slow
I've tried various remote workflow tools before, and I was genuinely curious how this one compared. The training sessions particularly stood out because the modules on using the calling tools and dialer were very clear—much better than what I had seen elsewhere. It really helped me understand how to manage calls efficiently. However, the onboarding process felt slower than I'd hoped; setting up the database feature took more steps and wasn’t as intuitive. Some automatic updates seemed to catch me off guard, changing interfaces midweek, which was distracting. On the other hand, the telephonic support was reachable and thorough when I needed help. Signing up and setting up payments was more straightforward than other platforms I’ve seen. Reflecting on the experience, I’d say the call workflow training was the highlight, even if the start wasn’t entirely smooth. Overall, I feel this platform has potential, though some processes could use streamlining.