2 out of 52 of 5Unverified experienceTraining and onboarding
Training shouldn’t have missed the essentials
I found the onboarding sessions to be mostly functional but also a bit lacking in depth. While the initial setup tutorials covered the software basics, I felt the training skimmed over key features that I actually needed for daily use. By the end, I was still unsure about optimizing the database and how to best use the dialer tools efficiently. The pace was decent, but the focus was too surface-level which left gaps. It did teach me enough to get started, but I would say what was missing is a clear guide on advanced workflows and troubleshooting common issues. Confidence was not fully there after the training was done.