Training setup was slow and confusing from the start
My overall experience with the training and onboarding was quite frustrating. The initial setup took a long time and almost all the steps seemed one-off rather than teaching something I could use regularly. The onboarding promised to give me continuous learning but in reality, the detailed training was limited to just a few sessions which felt rushed. I specifically struggled with understanding the dialer features because I wasn’t guided properly through the daily workflows. The process lacked clarity, and I kept waiting for ongoing support which was not really structured. While the training had decent content, it was not enough to make me confident using the software independently after the program. The one-off setup didn't feel practical because every time I logged in, I faced system updates or features I hadn’t been prepared for. This lack of continuous guidance really held me back from efficient use. Overall, the initial training was slow and confusing and maintaining consistent productivity with the software remains a challenge due to insufficient ongoing learning support.