Training setup took some time but I feel prepared now
The training and onboarding process required a fair amount of time initially, but it was structured enough that I felt prepared by the end. Signing up and payment went smoothly without any issues, and the software itself updated automatically as promised, which saved me some effort. The training covered the basics clearly, though applying what I learned to set up the integrated dialer and database features was a bit slower than expected. I needed to refer back to documentation a few times, and I think I might require assistance again in case of any future advanced setups or changes in the workflow. The telephonic support seemed available and competent when I reached out for minor clarifications, but I didn’t need much hand-holding beyond that. Overall, the experience was positive because the time spent in onboarding felt worthwhile — laying a solid foundation even if it wasn’t quick. I’m confident I’ll be able to use the software going forward, and any additional help should come more easily if required.