Training setup mein thoda difference tha, socha nahi tha
Mujhe training aur onboarding mein thoda mix feel hua. Jo setup process tha, usmein kuch cheezein one-time thi, jaise initial account configuration aur database setup. Yeh part toh smooth gaya aur samajh bhi aaya ki kaise software ko customize karna hai apne workflows ke hisaab se. Lekin ongoing training jo chahiye thi, jaise regular calls aur new features ki samajh, woh thoda alag tha. Continuous support toh tha par main expect kar raha tha ki zyada interactive sessions hongi ya phir kuch live workshops jo bade help karte. Instead, zyada tar cheezein self-paced training ki form mein thi, jo mera pace match nahi karta tha kabhi kabhi. Jo dialer aur calling tools hain, unka use karna bhi kehna hoga ki thoda practice maangta hai, especially tab jab regular calls karni ho. Poora onboarding process overall acha tha, par thoda zyada clarity chahiye thi ki kitna time mera ûsme jayega har step pe? Toh haan, training theek thi but kuch expectations match nahi hua, jo mujhe thoda surprised kar gaya.