Training serious expectations toh the, par disappoint hua
When I first signed up, mujhe laga ki training thorough hogi aur onboarding aisa hoga jo mujhe har feature clearly samjha dega taaki main confidently software use kar saku. Lekin jab training start hui toh main realize kar payi ki kuch important cheezein missing hain. It felt rushed and thoda confusing jab mujhe dialer aur database ko sahi se integrate karna tha. Mujhe baar-baar support ko call karna pada for basic clarifications, jo time-consuming tha. Payment aur invoicing process toh clear tha, par training ke wajah se mujhe lag raha hai ki next time bhi mujhe help leni padegi to avoid mistakes. Automatic updates achhe hain, lekin training ke bina unke naye features ko samajhna mushkil lagta hai. I honestly expected better guidance from the start kyunki main thoda comfortable hona chahti thi jaldi se software par. Ab bhi main improve karungi, par mujhe lagta hai ki aapko training modules mein sudhaar karna chahiye taaki customers ko fir se baar baar help na leni padhe.