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WFHI review

Training sequence was the only part that worked

2 out of 52 of 5Verified purchaseTraining and onboarding

Training sequence was the only part that worked

When I started the training and onboarding process, I hoped the steps would be arranged in a sensible order to help me get familiar quickly. Unfortunately, most of the onboarding felt cramped and not very logical. The instructions jumped around between unrelated tasks instead of building from one step to the next naturally. It made it frustrating to keep track of what came next. However, the one part I can appreciate is the initial training modules themselves. They were clearly designed and easy to understand, so I got the gist of the software functions without too much trouble. Beyond that, though, the flow was clunky and didn’t seem fully thought out. I half expected a smoother progression since it’s supposed to help new users get started efficiently. After the first few sessions, I found myself needing to go back and forth between sections, which wasted time rather than saving it. Overall, the training delivered on content but the sequence in which it was presented needs serious improvement if it wants to truly do its job well.

Sachin VermaNagaland, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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