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WFHI review

Training se jo expect kiya tha woh bilkul alag tha

1 out of 51 of 5Verified customerTraining and onboarding

Training se jo expect kiya tha woh bilkul alag tha

Main training aur onboarding me itni aas rakh raha tha ki sab kuch clear aur simple hoga, par jo mila woh bilkul ulta tha. Pura process complicated feel hua, aur jo labels diye gaye the, woh mere liye confused karne wale the. Main samajhta tha ki basic terms use honge jo easily samajh me aa jayein, par wahan kuch unnecessarily technical language thi jise samajhna mushkil tha. Dialer aur calling tools ko lekar training me kabhi kabhi instructions contradictory lagen, jisse frustration badh gaya. Support se contact karne pe bhi kabhi timely help nahi mili, aur mujhe baar-baar same cheez explain karni padi. Training ka flow waise nahi tha jaisa pehle socha tha, kaafi jagah stuck bhi hua. Mujhe laga tha ki onboarding ke baad software easy hoga use karna, par yahan tak pahunchne me bhi time zyada lag gaya. Ek baar bhi nahi laga ki main asaani se poora setup kar sakunga bina pareshani ke, aur yeh experience mera motivation bhi kam karke chala gaya. Mujhe lagta hai agar training ko thoda simple aur user-friendly banaya jaye toh shayad ye better ho sakta hai.

Chetan SubramanianTelangana, IndiaExperience: Published:
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