Training se expectations toh thi but delivery kuch alag tha
Maine WFHI ki training aur onboarding pe kaafi hope lagayi thi, specially kyunki unhone kaafi clear explanation ka wada kiya tha. Par real mein jo mila, usmein clarity thodi lacking thi. Starting mein to sab kuch confusing lag raha tha, jaise ki tools ka use kaise karna hai, ya database feature ko integrate karna kaisa hai, yeh sab. Thodi der baad jo training sessions the, unmein kis tarah se software update hote hain aur kaise naye features use karte hain, ye bataaya gaya par wo bhi mere liye itna useful nahi tha. Lekin ek chiz clear thi ki sign-up aur invoicing process easy tha, iske liye credit dena padega. Jo telephonic support team thi, unke saath baat karna thaek thaak raha; slow response mila lekin professional the. Jo dialer aur calling tools hain, unka interface samajhna thoda tough raha initially aur unka daily workflow pe impact jyada manageable nahi laga. Overall, training mein kuch positive points hain, especially billing-related, par jo main cheezein main samajhne ko expect kar raha tha wo missing thi. Yeh thoda disappoint karne wala experience raha mujhe.