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WFHI review

Training se expectations different thi, kuch cheezein acchi aur kuch nahi

3 out of 53 of 5Unverified experienceTraining and onboarding

Training se expectations different thi, kuch cheezein acchi aur kuch nahi

Maine socha tha ki training aur onboarding process simple aur smooth hoga par mujhe laga ki tum logon ne kabhi kabhi patience nahi dikhaya jab koi cheez galat hui. Jab main dialer use kar rahi thi aur database se information retrieve karna tha, tab kuch bugs aaye jo training me cover nahi kiye gaye. Main expect karti thi ki tum log live support doge us samay, par response thoda delay hua. Training material theek tha, par onboarding ke dauran jo challenges aaye, unko handle karne ka tariqa mujhe theek nahi laga. Mujhe khud pata karna pada ki kuch features kaise kaam karte hain, bina kisi proper guidance ke. Lekin main ye bhi kahungi ki jo basic cheezein training me batayi gayi thi, wo kaafi useful thi aur mujhe initial setup me madad ki. Overall, mujhe laga ki tum log focus kar rahe ho ki training ke time sab smoothly chale, par jab complications aaye toh support thoda kamzor tha. Mujhe lagta hai ki agar ye process thoda interactive hota aur real time help milti, toh onboarding experience better hota. Tum log kaafi effort kar rahe ho, par jahan main expect karti thi ki sab kuch perfect chalega, wahan improvement ki zarurat hai.

Damini Tanmay PathakMeghalaya, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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