Training samajhne mein jyada mehnat lag gayi, kahin clear tha kahin confusion
Training and onboarding with WFHI was mixed for me. Kuch parts training mein bilkul clear thi, jaise calling tools ki basic samjhauni, aur database feature ka overview. Lekin baaki kai steps ka explanation mushkil tha samajhna, especially jab software updates aur dialer ki settings ki baat aayi. Trainers politely try karte the, par kabhi kabhi lagta tha ki main questions zyada kar rahi hoon aur unke jawab itne straightforward nahi the. Onboarding ka flow kuch jagah thoda complicated tha jisme mujhe khud effort zyada lagana pada samjhne mein. Support toh thi, par phone pe connect karna difficult tha kabhi kabhi, jo frustration badhata tha. Mujhe bhi pata hai ki kisi software system ke liye thoda patience chahiye hota hai, lekin mujhe laga ki overall explanation thodi aur clear ho sakti thi taki naye users ke liye onboarding thoda easier ho jaye. Effort toh lagaya maine achha khasa, par mujhe lagta hai beginners ke liye ye training universally friendly nahi thi.