Training samajhna mushkil tha
Main training ko lekar kaafi excited thi, lekin onboarding process mein jo steps diye gaye the unka explanation bilkul clear nahi tha. Jab main dialer system samajhne ki koshish kar rahi thi, toh kai baar baar repeat karna pada, aur har baar confusion badhta gaya. Software ke automatic updates bhi kabhi kabhi mere workflow ke hisaab se suit nahi karte the, is wajah se mujhe lagta tha ki wo mere liye helpful nahi hongi. Training ke dauraan telephonic support bhi utna responsive nahi tha jitna mujhe chahiye tha. Main sign-up aur payment process ko thoda straightforward expect kar rahi thi, par unmein bhi thodi dikkat aayi thi. Pura onboarding flow mujhe complicated laga, jo ke mere liye frustrating tha. Mujhe lagta hai ki agar explanations thodi zyada detailed aur simple hoti, toh main asaani se software use kar pati. Is wajah se main apne experience se satisfied nahi thi.