Training samajh nahi aayi
Training aur onboarding process mein mujhe bishal dikkat hui. Jab main platform pe pehli baar gayi thi, to har step itna clearly explain nahi hua ki main aaram se samajh saku. Jo basic tools hain, unke bare mein guidance adhura tha, especially jab dialer aur database ko use karne ki baat aayi. Automatic updates ke baare mein bhi mujhe pata chalne mein deri hui, jiski wajah se workflow mein confusion badh gayi thi. Mujhe laga tha ki training material simple aur step-wise hoga, par mujhe lagta hai ki training team ne zyada effort nahi diya tha har user ke hisaab se customize karne mein. Sign-up ke baad jo initial onboarding hui, woh bhi very rushed lagi aur kai baar mujhe khud se samajhna padta ki kaise software ko optimize karu apne kaam ke liye. Payment process toh straightforward tha, par training ke waqt mujhe laga ki mujhe bahut zyada queries leni padengi support se, jo main nahi chah rahi thi. Overall, mujhe woh comfort aur clarity nahi mili jo main expect kar rahi thi; iska asar mera confidence pe bhi hua ki main yeh software efficiently use kar paungi ya nahi.