Training samajh nahi aaya, so not able to use software
Maine socha tha ki training kaafi clear hoga aur sara process easily samajh ayega. Par jab onboarding chal raha tha, toh instructions kuch zyada hi complicated lage mujhe. Example ke liye, dialer use karne ka tarika itna clearly explain nahi hua ki main confident feel kar sakoon. Database feature ke regarding bhi jitna bataya gaya tha, usme kaafi confusion thi ki data kaha save ho raha hai aur usme changes kaise karne hai. Training videos thode technical lagte the aur live session ke bahut busy hone ke wajah se poore sawalon ka jawab nahi mil paa raha tha. Maine support team ko call kiya toh unka response thoda slow tha, us se frustration badh gayi. Automatic updates ki wajah se bhi kuch features badal gaye, jiski wajah se ab mujhe use karne mein aur problem aa rahi hai. Sign-up aur payment to easily ho gaya, par software ko efficiently use kar paana mushkil ho raha hai. Mujhe laga tha ki training ke baad main smoothly kaam kar sakoon gi, lekin abhi tak woh outcome nahi mila. Overall mujhe laga training aur onboarding process mera time waste kar raha hai.