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WFHI review

Training's daily glitches really slowed me down

2 out of 52 of 5Unverified experienceTraining and onboarding

Training's daily glitches really slowed me down

Honestly, I tried sticking with the training program for several days, hoping each time it would get smoother. The first call with the dialer worked okay, but then on the next days, the software crashed repeatedly during database updates. That made continuing very frustrating. The automatic updates sometimes locked me out or froze, so I lost progress. Training content itself was fine in theory, but the day-to-day performance felt glitchy and inconsistent. Even telephonic support couldn’t always explain why these issues happened repeatedly. The payment and sign-up process went fine once, so at least that part was reliable. But I feel like if the software had run smoothly every day, onboarding would have been much better. Instead, those ongoing tech problems just wore me out. I’ve described this same issue in feedback before because it keeps happening. Unfortunately, until those bugs are fixed, using the system daily remains a challenge for me, and that’s a big barrier to making real progress with remote workflows here.

Saumya SundaramKarnataka, IndiaExperience: Published:
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Unverified experience

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