Training resulted in a solid understanding with minor gaps
The onboarding training helped clarify the main features of the WFHI software in a clear and structured way. I found the explanation about the calling tools and how to work with the dialer particularly thorough and easy to follow. The database management parts took a bit longer to fully grasp, as they weren't described with as much detail. Despite this, the training materials and ongoing support prepared me well enough to start using the platform confidently. The payment and invoicing process was also straightforward but could have been explained a bit more during the initial training. Overall, I feel ready to use the software, with just a few minor questions still lingering from the onboarding experience.